Existing Customers Access Tech Support Here

It goes without saying, COVID-19 has thrown a new challenge at schools, parents, and students. The big question on everyone’s mind is, Can we virtually educate in an effective, efficient, and secure manner?

The answer is YES! However, there are four essential areas your district will need to consider:

  • Remote IT Support –With all users going remote, the district must be able to handle an influx of remote IT issues. This new dynamic can overload the IT staff as they struggle to adapt quickly to trouble shooting, diagnosing, and repairing issues remotely. Managed Technology Services companies, such as K12itc, can help. K12itc provides remote IT support to more than 80,000 users across the United States.
  • Connections at Home – Secure connectivity at home is crucial for remote teaching and learning. K12itc offers several solutions to assist including, teleworker devices, VPN connectivity, and remote application hosting to ensure users are connected to the files and applications they need.
  • Cybersecurity – With students and staff remote, there are now thousands of uncontrolled environments. School districts need to make sure that the proper web filtering, email security, and anti-virus are in place. It is important for your district to enlist a trusted partner, such as K12itc, to ensure a secure network at school and at home.
  • Deploying Video Conferencing – Districts will need to tap into video conferencing to help staff and even students connect remotely. Cisco Webex, the leading enterprise solution for video conferencing, online meetings, and screen sharing, is offering free accounts during the COVID-19 pandemic. Contact K12itc to set up your district account.

In order to implement a successful virtual learning environment, districts must utilize secure and reliable technology. For more information, please visit: k12itc.com