There’s no getting around it.

Technology requires support. This is especially true in today’s K-12 environment where school districts serve students and faculty outside of traditional school hours and beyond school walls.

Having the right IT support is vital to a running a successful school.
We answer the call – quickly – with one-on-one solutions.

K–12 Focused

We support only K-12 school districts. This exclusive focus and highly trained staff provide robust technical support so you can focus on education.

People Powered

Technology changes. And, sometimes, it breaks. Our dedicated staff, located right here in the Midwest, provides immediate, one-on-one consulting during extended school hours.

In-Person Support

Some problems can’t be solved remotely, so we offer on-site support when needed. Our professional service staff works quickly to resolve issues.

Real–Time Solutions

Our service technicians receive satisfaction ratings higher than 96 percent. No matter how big or small the issue, we handle it. Open tickets are tracked continuously until they’re closed. And no matter the technology platform, our Solutions Center staff gets it and provides real-time solutions so nothing interrupts teaching or learning.

Your Teammate

Many school districts aren’t large enough to justify true in-house support staff that offer specialization and optimization. Instead, technicians wear many hats. That’s how we are able to deliver more responsive, knowledgeable support. With k12itc you have an entire team, not just one person. Through specialization and focus, we help your district move from reactive to proactive.

Always Available

We answer all Solutions Center requests within 24 hours. Our goal is first-call resolution. With a commitment to service like no other help desk in the industry, we offer custom solutions to fit your school’s particular need. The result is a process that matches your workflow and manages your on-site ticket requests.

Ready to learn more?