Existing in-house models no longer fulfill the modern anytime, anywhere instruction expected in today’s classroom. As this digital learning evolution continues, so does the need for increased IT support within the K-12 learning environment.
One of the most significant components to any technology implementation is support. When problems arise, rapid response is critical. To adequately support the needs of the 21st century learning culture, school districts need to adapt and offer support beyond the traditional school day.
At k12itc, we’re passionate about support. We’re also revolutionizing the conventional school day support model, so districts can offer anytime, anywhere learning. As we do this, we continuously adjust and improve our support to meet your transforming educational needs. k12itc will help you advance your district.
We only support K-12 school districts. With an exclusive focus and highly trained staff, we can provide a more robust support offering. At k12itc, our business is you.
Our technicians deliver exceptional 24/7 phone and Internet support along with the expertise required to meet the unique needs of public and private schools.
We know a highly available helpdesk is critical to your operations. Our helpdesk is designed for first-call resolution and 24/7 availability. Extended hours of operation enhance support for anytime, anywhere instruction within traditional and virtual schools. Move beyond the instructional barriers of in-house support with k12itc. For more information, download the Help Desk Brochure.
Most school districts are not large enough to achieve true in-house support specialization and optimization. Technicians, instead, wear many hats. That’s why k12itc provides more responsive, knowledgeable support for your technology issues. With specialization and focus, we transition your district from reactive to proactive.
Not all problems can be solved remotely. As part of k12itc’s holistic support offering, onsite support is always available when required. Our professional service staff works quickly to resolve issues and ensure continuity within your educational process
For more information, contact us today.